Career opportunity Guest Relations Recruitment at Stadium Hotel / Regional Creation Nagasaki (Nagasaki Prefecture)

Guest Relations Recruitment at Stadium Hotel / Regional Creation Nagasaki (Nagasaki Prefecture)

Regional Creation Nagasaki Co., Ltd.

anh-job-jpv-5
Locations
Nagasaki City - Nagasaki
Salary
¥219,600〜¥311,600 (Monthly)
Recruitment industry
Receptionist Staff, Service Staff
Employment status
Full time employee

Job description

This position involves welcoming guests as the "face" of Stadium City Hotel Nagasaki and providing a comfortable stay as front desk staff. You will also support guests’ travel as a "local professional."

Since guests from overseas are expected, there may be times when you are required to assist and provide information in English.


Main Duties:

  • Handling VIP and international guests (check-in/check-out, luggage storage and delivery arrangements, taxi bookings, and transportation guidance, etc.)
  • Proposing and implementing improvements to enhance customer satisfaction

Requirement

Requirements:

  • Practical experience in the travel or hospitality industry
  • Business-level proficiency in English or Chinese

Preferred Qualifications:

  • Practical experience in guest relations or as a concierge
  • Management experience
  • Ability to work with Excel and PowerPoint

Benefits

  • Complete social insurance (health insurance, employment insurance, workers' compensation insurance, welfare pension)
  • Various allowances (overtime allowance, commuting allowance, family allowance, position allowance, etc.)
  • Special qualification allowances (lawyer, certified public accountant, social insurance labor consultant, small and medium enterprise consultant, etc.)
  • Defined contribution pension plan
  • Regular health check-ups (optional check-ups covered by the company)
  • Employee discount system
  • Internal training (job-specific training, level-specific training, tutor system, etc.)
  • Internal library
  • Employee training trips (from the second year of employment)
  • Lunch subsidy program (5 free lunches per month)

Work time

Shift system

Location

7-1 Saiwaimachi - Nagasaki City - Nagasaki
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