Career opportunity Guest Relations Recruitment at Stadium Hotel / Regional Creation Nagasaki (Nagasaki Prefecture)
Guest Relations Recruitment at Stadium Hotel / Regional Creation Nagasaki (Nagasaki Prefecture)
Regional Creation Nagasaki Co., Ltd.
- Locations
- Nagasaki City - Nagasaki
- Salary
- ¥219,600〜¥311,600 （Monthly）
- Recruitment industry
- Receptionist Staff, Service Staff
- Employment status
- Full time employee
Job description
This position involves welcoming guests as the "face" of Stadium City Hotel Nagasaki and providing a comfortable stay as front desk staff. You will also support guests’ travel as a "local professional."
Since guests from overseas are expected, there may be times when you are required to assist and provide information in English.
Main Duties:
- Handling VIP and international guests (check-in/check-out, luggage storage and delivery arrangements, taxi bookings, and transportation guidance, etc.)
- Proposing and implementing improvements to enhance customer satisfaction
Requirement
Requirements:
- Practical experience in the travel or hospitality industry
- Business-level proficiency in English or Chinese
Preferred Qualifications:
- Practical experience in guest relations or as a concierge
- Management experience
- Ability to work with Excel and PowerPoint
Benefits
- Complete social insurance (health insurance, employment insurance, workers' compensation insurance, welfare pension)
- Various allowances (overtime allowance, commuting allowance, family allowance, position allowance, etc.)
- Special qualification allowances (lawyer, certified public accountant, social insurance labor consultant, small and medium enterprise consultant, etc.)
- Defined contribution pension plan
- Regular health check-ups (optional check-ups covered by the company)
- Employee discount system
- Internal training (job-specific training, level-specific training, tutor system, etc.)
- Internal library
- Employee training trips (from the second year of employment)
- Lunch subsidy program (5 free lunches per month)
Work time
Shift system
Location
7-1 Saiwaimachi - Nagasaki City - Nagasaki
Other jobs
- All
- Nagasaki
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