Career opportunity Concierge and Reservation Coordination Job for High-net-worth Clients (Tokyo)【No experience required】

Concierge and Reservation Coordination Job for High-net-worth Clients (Tokyo)【No experience required】

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Locations
Shibuya City - Tokyo
Salary
¥250,000〜¥375,000 (Monthly)
Recruitment industry
Ticket booking and Reservation confirmation, Customer service counter, OTA/Web system
Employment status
Full time employee

Job description

The main tasks include handling requests via phone and email, researching information on the computer, and making reservations. You may consult with other branches when necessary. The necessary information is already shared on the internal system, ensuring smooth communication.

Examples:

  • Booking flights and hotels, upgrading services
  • Securing event tickets
  • Finding well-regarded restaurants at destinations
  • Booking ideal venues for business dinners, etc.

You will also propose personalized travel plans for each member, something not available in traditional travel agency packages.

Requirement

  • No educational or experience requirements
  • Preference for those with experience in the travel industry

※ Employment investigation will be conducted with mutual consent before onboarding

※ A personal guarantor is required at the time of employment

Benefits

  • Full social insurance
  • Maternity, paternity, and childcare leave (available and utilized)
  • Caregiver leave
  • Free snacks and drinks in the refreshment room
  • Ten Party (held once a year)
  • Dining Safari (occasional invitations to partner restaurants)
  • Enrollment in the Shibuya Workers’ Welfare Association (various discount systems available after the trial period)
  • Support for obtaining job-related certifications (upon discussion)
  • Long-term leave for tenure: Employees with 5 or 10 years of service can take up to 1 month off (100% utilization rate)
  • Feedback sharing: Every month, customer feedback will be shared, and outstanding performance will be recognized
  • Special benefits for using famous hotels and restaurants
  • Casual dress code (freedom of hairstyle and nail decoration)
  • Full commuting allowance provided
  • Full overtime pay

Work time

9:00 AM - 10:00 PM

8 hours of work, with a 1-hour break (shift examples):

  • 9:00 AM - 6:00 PM
  • 11:00 AM - 7:00 PM
  • 12:00 PM - 9:00 PM

Location

Sasazuka 1-48-3, Sumitomo Sasazuka Taiyo Building, 7th Floor - Shibuya City - Tokyo
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